What Do You Do When A Buyer Screws You?
We've all been there - you spend countless hours researching listings, coordinating showings, and providing guidance to buyers, only for them to go radio silent or worse - buy without you. It's one of the harsh realities and occupational hazards we face as realtors.
While it's easy to get demoralized by difficult clients who waste your time and efforts, here is the truth bomb from a longtime successful broker:
Getting "screwed over" by clients happens to literally every agent at some point. It's just part of the business.
The difference between just surviving and actually thriving in real estate is learning how to productively handle these disappointing situations.
Have the Right Expectations
Understand that working with flaky, misleading or straight-up disrespectful clients is inevitable. Don't take it personal, it's simply the nature of being in sales. Set your expectations properly that you will face these letdowns and be mentally prepared.
Stay Resilient
When you get metaphorically punched in the face by a client bailing on you, it's easy to want to throw in the towel feeling defeated. Real estate pros know the key is to have a short memory. Don't dwell on the disappointment. Instead, use it as fuel to power you forward to find your next great client.
Keep It Moving
The most dangerous thing is to let a bad client experience stop you. Successful agents treat these as speed bumps, not roadblocks. Allow yourself to feel the frustration, then refocus and keep charging ahead, making prospecting calls and scheduling the next showing. Always be moving towards your next deal.
At the end of the day, the agents who achieve greatness are the ones who doggedly persist through the ups and downs, while taking punches in stride. Maintain the proper perspective that difficult clients are simply part of the job's inherent unpredictability.
Stay resilient, keep moving, and you'll bounce back stronger than before!